Asia's largest CEGID partner
Most successful CEGID implementations
and over 1,000 CEGID stores under support.
Partnership with CEGID in Asia
Implementation and rollout of CEGID
Call center and helpdesk solutions
Supporting retailers in global expansion
About CEGID
CEGID is a global leader in SaaS solutions
for the retail industry.
CEGID is a global leading provider of cloud-based business management solutions for the retail, finance (cash flow, tax, ERP), and human resources sectors (payroll, talent management), as well as for certified accountants and entrepreneurs.
With its robust full-cloud business model, CEGID delivers long-term commitment and an exceptional, distinctive customer experience, enabling companies of all sizes to accelerate their digital business transformation both locally and worldwide.
CEGID combines a forward-thinking yet pragmatic business approach with strong innovation capabilities, deep expertise in new technologies, and a solid understanding of regulations and compliance. In today’s rapidly changing world, CEGID empowers customers to unlock their full potential by providing innovative, purposeful business solutions.
Cegid Retail, provided by CEGID, is a highly scalable, modular retail solution designed to flexibly support retailers across all business models. It offers a comprehensive set of core functionalities to enable a seamless omnichannel customer journey, including POS and mobile capabilities, real-time inventory management and replenishment, product ordering and goods receipt management, CRM and loyalty, reporting and dashboards, and sales promotion configuration supporting one-to-one marketing. Through these capabilities, Cegid Retail contributes to the sustainable growth of retail businesses.
Globally Operating in +75 countries
Globally Chosen by +1,000 brands
Globally Implemented in +85,000 stores
Are you facing challenges like theses?
- Data is siloed, making it impossible to collect or analyze data across systems.
- Business processes are fragmented.
- Lost sales opportunities due to failed inventory & stock management at the store.
- Excess inventory is putting pressure on profitability.
- Unable to understand customer purchase and behavioral history across both stores and online channels.
- Difficulty selecting systems when expanding overseas.
Why choose CEGID?
LIVE STORE
- Unified customer data across online and in-store channels, enabling integrated sales, fulfilment, and shipment management.
- Mobile clienteling capability with a modern SaaS-based mobile POS that delivers a premium customer-service experience.
- Streamlined implementation: as a web application, it is compatible with multiple device types, allowing rapid system deployment and efficient user onboarding.
- Secure integration framework: data connectivity with third-party systems is protected on the Microsoft Azure platform, ensuring reliability and enterprise-grade security.
Customer Engagement
- Collect customer purchase history and behavioral data across both online and in-store channels.
- Integrate and analyze data from both physical stores and e-commerce platforms.
- Enable sales associates to access customer profiles and interaction history in-store for personalized service.
Flexible inventory and fulfilment operations
- Real-time inventory visibility and fulfilment across online and in-store channels, including inter-store stock transfers and shipments.
- Order online and pick up items at a designated store.
Supporting Multinational Operations
- Multilingual, multi-currency support with multinational transaction experience in 75+ countries.
- Complies with local regulatory and compliance requirements in each market.
- SaaS-based architecture enables operation without dependency on physical location.
Our Services
TecRetail is an expert in IT solutions for the retail industry.- TecRetail is an expert in IT solutions for the retail industry.
- TecRetail is an expert in IT solutions for the retail industry.
Commitment as a CEGID Platinum Partner
- Providing end-to-end services, from CEGID License sales to implementation and ongoing support.
- The largest consulting and support team for CEGID solutions in Asia.
Coverage Across Key Asia Markets
Locally Rooted, Globally Aligned
We deliver multi-country rollouts and comprehensive retail IT support, fully localized to each market’s language and cultural context, enabling seamless business expansion for our clients.
Your Trusted Partner
Our core clientele consists of global and regional retail brands. We provide a true one-stop solution for Asia-based project rollouts and local-language IT support.
Our Global Network
- 6 offices across Asia: Hong Kong, China (Chengdu & Shanghai), Japan (Tokyo), South Korea (Seoul), Singapore
- Supporting 11 countries across the Asia region through regional call centers.
- Leveraging strong partnerships to support retail expansion worldwide, with your choice of country as a strategic hub.
- Driving global rollouts across NA, LATAM, EU, MEA, and APAC, with seamless implementations executed in partnership with our international teams outside of Asia.
Implementation & Consulting
- Providing comprehensive consulting services to support the implementation, system transition, and migration of SaaS solutions for the retail industry.
Training
- Providing training for the implemented SaaS solutions, including administrators and end users.
Support
- Providing support for implemented SaaS solutions, available 365 days a year.
TecRetail provides end-to-end services for the retail industry.
License Sales
- Providing licenses for Cegid and other leading SaaS solutions designed for the retail industry.
- Company Name:
- TecRetail K.K.
- Head Office：
- PMO Shimbashi 6F, 6-13-10 Shimbashi, Minato-ku, Tokyo 105-0004, Japan
- Representative：
- Eric Fung
- Established：
- May 2018
- Global Offices：
- TecRetail Hong Kong
‐(Hong Kong Office)：Room 1904, Jubiliee Centre, 18 Fenwick Street, Wanchai, Hong Kong
TecRetail China
‐(Beijing Office – HSO)：Room 1809, 18F, ZhongYuPlaza, No. 6 North Workers Stadium Road, Chaoyang District, Beijing, China
‐(Shanghai Office – Sales/Consulting)：Wework 5-112, Zhongchuang Building, 819 West Nanjing Road, Jingan District, Shanghai, China
‐(Chengdu Office – Support Help Desk)：45B04, Block A, Oriental Hope Tian Xiang Plaza, Gaoxin District, Chengdu, China
TecRetail Korea
‐(Seoul Office – Consulting, Support Help Desk)：Room 502, Hanol Tower, 96 Jong-Ro Jongno-gu Seoul 03191, Republic of Korea
TecRetail Singapore
‐(Singapore Office – HSO)：71 Robinson Rd, #14-01, Singapore 068895, Singapore
- Core Business Activities：
- IT Consulting, System Implementation, Support Services for the Retail Industry
Career
Together with colleagues from diverse backgrounds, we tackle challenges with a global mindset and actively co-create the future with our clients. This shared passion, ambition, and purpose is what fuels our team and drives us forward every day. “The future is not something you wait for, it is something you create.” If this belief sparks something in you, and you’re eager to grow, push your limits, and help shape the next chapter, we’d be thrilled to have you join us.